At Nurabare, we strive to provide high-quality skincare products that meet your expectations. However, if you are not completely satisfied with your purchase, we are here to help. Please review our return and refund policy below.

1. Eligibility for Returns

• We accept returns only for unused, unopened, and undamaged products in their original packaging.
• Returns must be initiated within 3 days from the date of delivery.
• Items purchased during sales, promotions, or with discount codes are non-returnable and non-refundable.

2. Non-Returnable Items

For hygiene and safety reasons, we do not accept returns for:

• Used or opened skincare products.
• Gift cards, sample products, or free promotional items.
• Items not purchased directly from [nurabare.com].

3. Return Process

To initiate a return, follow these steps:

1. Contact us at support@nurabare.com with your order number and reason for return.
2. Our team will review your request and provide return shipping instructions if approved.
3. Ship the product back to us using a trackable courier service.
4. Once we receive and inspect the item, we will process your refund or exchange.

4. Refund Policy

• Approved refunds will be processed within 7  business days to the original payment method.
• Shipping charges are non-refundable.
• If the return is due to an incorrect or defective product sent by us, we will cover return shipping costs.

5. Exchanges

• Exchanges are only available for defective or damaged items.
• If you receive a damaged product, contact us within 3 days with photos of the issue.

6. Cancellations

• Orders can only be cancelled within 12 hours of placing them, provided they have not been shipped.
• Once an order is processed, it cannot be modified or cancelled.

For further assistance, reach out to us at: 📧 Support@nurabare.com